Customer Service Representative Key Account With German
GoodYear
Romania, RO
Hybrid
Advanced german and english
Customer order management
Sap order management & quality management
Goodyear is a global leader in tire manufacturing with over 125 years of innovation and a workforce of about 68,000 employees worldwide
Job Summary
Goodyear is a global leader in tire manufacturing with over 125 years of innovation and a workforce of about 68,000 employees worldwide.
The role involves managing customer orders end-to-end, acting as a single point of contact for key accounts, and collaborating closely with internal teams to meet customer requirements.
Performance is measured through delivery performance, customer satisfaction, claim resolution, and contribution to forecast accuracy and sales stability KPIs.
Matching Summary
Goodyear is a global leader in tire manufacturing with over 125 years of innovation and a workforce of about 68,000 employees worldwide.
Skills & Requirements
Must-have
Advanced German and English
Customer order management
SAP Order Management & Quality Management
End-to-end supply chain knowledge
Proactive communication with stakeholders
Nice-to-have
Experience in automotive or industrial environment