Enterprise service management (esm) and service integration and management (siam) solutions
Dxc intelligent operations platform
Itsm tools (servicenow, smax, casd, remedy)
Shape, propose, and assure complex Enterprise Service Management (ESM) and Service Integration and Management (SIAM) solutions for large-scale organisations, frequently within the UK Public Sector
Job Summary
Shape, propose, and assure complex Enterprise Service Management (ESM) and Service Integration and Management (SIAM) solutions for large-scale organisations, frequently within the UK Public Sector.
Act as a subject matter expert, defining and governing solution architectures across the DXC Intelligent Operations Platform, leading ITSM tools, API and e-bond integrations, and observability platforms.
Collaborate with clients, bid and pursuit teams, and delivery leadership to support solutions from pre-sales through assurance, ensuring they are robust, scalable, and commercially viable.
Matching Summary
Shape, propose, and assure complex Enterprise Service Management (ESM) and Service Integration and Management (SIAM) solutions for large-scale organisations, frequently within the UK Public Sector.
Skills & Requirements
Must-have
Enterprise Service Management (ESM) and Service Integration and Management (SIAM) solutions
DXC Intelligent Operations Platform
ITSM tools (ServiceNow, SMAX, CASD, Remedy)
API and e-bond integrations
observability platforms (Dynatrace)
UK Public Sector engagements
Consultative solution design
Commercial viability
Nice-to-have
AIOps, intelligent automation, analytics
Discovery, monitoring, patching tools
Data platforms/data lakes
Modern service catalogue management
Key Requirements
Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience