Base salary not specified; cash-based incentive pr...
Not specified (assumed flexible or hybrid based on industry norms).
10+ years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
The job posting is for a Senior Manager in IT Service Management at Integer, focused on governance, operational excellence, and continuous improvement within ITSM practices. The ideal candidate will have extensive experience in IT Service Management and IT governance, with a strong emphasis on ITIL best practices and SOX compliance
Job Summary
The role involves owning and governing the ITSM practice design and operating model aligned to ITIL best practices.
Candidates will lead SOX IT General Controls audit readiness and enforce evidence standards for the IT organization.
The position offers a comprehensive benefits package including medical, dental, vision, and immediate 401(k) matching.
Matching Summary
Match Score: 85
The job posting is for a Senior Manager in IT Service Management at Integer, focused on governance, operational excellence, and continuous improvement within ITSM practices. The ideal candidate will have extensive experience in IT Service Management and IT governance, with a strong emphasis on ITIL best practices and SOX compliance.
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, life insurance, and 401(k) match
Skills & Requirements
Must-have
10+ years IT Service Management experience
Strong ITIL v3 or v4 knowledge
SOX ITGC audit readiness leadership
Incident Change Problem Management oversight
CMDB governance and data integrity
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience with large-scale IT modernization
Executive communication and facilitation skills
Partnership with Internal Audit and Security teams
Calm credible authority in high-risk forums
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in ITSM or IT Operations
Demonstrated experience with Incident, Change, and Problem Management
Strong working knowledge of SOX ITGCs or regulated IT controls