Operations & Reporting Manager, Publications

AstraZeneca

Warsaw, Poland
**
Publications management system (ienvision)
Power bi reports and dashboards
Support ticket triage and root-cause analysis
** AstraZeneca is seeking an Operations & Reporting Manager for their Publications team in Warsaw, Poland, offering a hybrid work model of three days in the office and two days remote. The role focuses on managing the Publications Management System, enhancing data quality, and developing Power BI reports, requiring a strong background in operations and project management within a healthcare or pharmaceutical context. **

Job Summary

  • Partner with the Product Owner to ensure the iEnvision Publications Management System is well specified, documented, and continuously improved, while transforming operations data into actionable insights.
  • Support the Data & Reporting Lead by designing and maintaining user-friendly Power BI reports and dashboards, automating routine reporting tasks, and strengthening data quality, governance, and compliance across the publications lifecycle.
  • Monitor and triage tickets, perform initial analysis and reproduction steps, route issues to the appropriate teams, track SLAs and priorities, and drive issues to resolution with clear communications and root-cause summaries.

Matching Summary

Match Score: 75

** AstraZeneca is seeking an Operations & Reporting Manager for their Publications team in Warsaw, Poland, offering a hybrid work model of three days in the office and two days remote. The role focuses on managing the Publications Management System, enhancing data quality, and developing Power BI reports, requiring a strong background in operations and project management within a healthcare or pharmaceutical context. **

Skills & Requirements

Must-have

  • Publications Management System (iEnvision)
  • Power BI reports and dashboards
  • Support ticket triage and root-cause analysis
  • User story and backlog management
  • User Acceptance Testing (UAT)
  • Process and workflow documentation
  • Data quality and compliance monitoring

Nice-to-have

  • Scientific publication lifecycle understanding
  • Collaboration with vendors
  • Data governance and privacy standards

Key Requirements

  • 3+ years experience with BI tools
  • Experience supporting enterprise SaaS or workflow systems
  • Ability to analyze and process information
  • Hands-on experience triaging application issues
  • Practical experience building Power BI reports
  • Proficiency with backlog/ticketing tools (e.g., Jira, Azure DevOps, ServiceNow)
  • Proficiency with documentation tools (e.g., Confluence, Visio, Miro)

Work Rights

Not specified

Tailored Resume

Cover Letter