Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies
Job Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
Consistently meet or exceed sales referrals, as set by management.
Matching Summary
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
Skills & Requirements
Must-have
Excellent customer care
Daily transaction processing
Problem resolution
Cash handling
Professional public image
Team environment
Nice-to-have
Friendly demeanor
Can-do attitude
Willingness to help
Initiate dialogue
Diplomacy and tact
Key Requirements
High school diploma/GED
Ability to perform advanced math functions
Ability to interact comfortably and confidently with the public