Csr

Gerber Collision & Glass

Round Rock, TX, US
Base: $16.00 - $20.00 / hourly; bonus/equity: not ...
Exceptional customer experience
Manage customer relationships
Administrative support
The Boyd Group provides an elite infrastructure and supportive environment to excel in collision and glass services

Job Summary

  • The Boyd Group provides an elite infrastructure and supportive environment to excel in collision and glass services.
  • The CSR is responsible for providing an exceptional customer experience, managing relationships with customers and insurance companies, and providing administrative support.
  • Gerber offers comprehensive benefits including PTO, paid holidays, medical insurance effective Day 1, and a 401(k) with company match.

Matching Summary

The Boyd Group provides an elite infrastructure and supportive environment to excel in collision and glass services.

Salary

Base: $16.00 - $20.00 / Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) with match, PTO, Paid Holidays

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Manage customer relationships
  • Administrative support
  • Schedule vehicle repair appointments
  • Retrieve insurance assignments
  • Obtain repair authorization

Nice-to-have

  • Work well under pressure
  • Strong attention to detail
  • Good oral and written communication
  • Strong sales drive

Key Requirements

  • 1-2 Years prior CCC1 experience
  • 2-3 years prior customer service experience
  • High School Diploma or GED
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter