Support Technician I

Mass. Eye And Ear

Newton, MA, United States
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Transport and set up technical equipment
Maintain inventory levels
Troubleshoot technical issues
Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The Support Technician I is responsible for managing and supporting a wide range of technical systems and equipment, including transporting, setting up, and troubleshooting.
  • The organization offers competitive base pay, comprehensive benefits, career advancement opportunities, and recognition programs.

Matching Summary

Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Transport and set up technical equipment
  • Maintain inventory levels
  • Troubleshoot technical issues
  • Provide customer technical support
  • Document issues and resolutions

Nice-to-have

  • Ability to multitask and prioritize
  • Good interpersonal and communication skills
  • Professional and efficient customer service

Key Requirements

  • High School Diploma or Equivalent
  • 0-1 year customer service experience
  • General knowledge of computing equipment
  • Proficiency with technical systems and software
  • Familiarity with Mac OS, Office 365, and phone systems

Work Rights

Not specified

Tailored Resume

Cover Letter