Customer Journey Expert Savings (temporary)

ING

Madrid, Spain
**
5 years of experience managing projects
Excellent communication skills
Strong problem-solving skills
** ING is seeking a Digital Business Expert for their Savings Team, focusing on optimizing customer wealth management solutions. The role involves defining functional requirements, stakeholder management, and analyzing data to improve customer satisfaction and operational efficiency. **

Job Summary

  • The Savings Team at ING aims to help customers manage their wealth efficiently while enjoying the process.
  • As a Digital Business Expert, you will lead the discovery phase of new processes and collaborate with stakeholders.
  • ING offers flexible work arrangements and comprehensive employee benefits, including health and life insurance.

Matching Summary

Match Score: 75

** ING is seeking a Digital Business Expert for their Savings Team, focusing on optimizing customer wealth management solutions. The role involves defining functional requirements, stakeholder management, and analyzing data to improve customer satisfaction and operational efficiency. **

Skills & Requirements

Must-have

  • 5 years of experience managing projects
  • Excellent communication skills
  • Strong problem-solving skills

Nice-to-have

  • Passionate about innovation
  • Ability to work autonomously
  • Team player with a can-do attitude

Key Requirements

  • Master or bachelor’s degree
  • Customer focused and results-oriented

Work Rights

Not specified

Tailored Resume

Cover Letter