Cultivating and maintaining customer relationships
Organizational products and programs knowledge
Provides support for dealer specific product or service development, prioritizing activities and accessing resources to support
Job Summary
Provides support for dealer specific product or service development, prioritizing activities and accessing resources to support.
Enhance dealer performance in parts and service operations by implementing the Differentiated Dealer Capabilities program and the Service Commitment Program.
Caterpillar is committed to building a better, more sustainable world and offers a comprehensive benefits package including medical, dental, and a private pension plan.
Matching Summary
Provides support for dealer specific product or service development, prioritizing activities and accessing resources to support.
Skills & Requirements
Must-have
dealer specific product or service development
cultivating and maintaining customer relationships
organizational products and programs knowledge
implementing Differentiated Dealer Capabilities program
implementing Service Commitment Program
Nice-to-have
communicating complex concepts
effective communication techniques
managing multiple priorities
strategic thinking
influencing through expertise
Key Requirements
Bachelor’s degree
Advanced English
Previous experience with commercial and product support strategy