Field Service Technician (neptune) - Boston, Ma

Stryker Corporation

Boston, United States
Base: $30.82 - $42.63 ph; bonus/equity: bonus elig...
On-site
Troubleshooting and resolving customer issues
Building positive customer relationships
Documenting service results
As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships with customers, and documenting service results

Job Summary

  • As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships with customers, and documenting service results.
  • The environment and culture for this role is fast-paced and you’ll constantly be on the go, requiring the ability to solve complex problems while maintaining strong relationships with customers.
  • Benefits include medical, dental, vision, tuition reimbursement, matching 401(k), paid vacation/sick time, and more.

Matching Summary

As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships with customers, and documenting service results.

Salary

Base: $30.82 - $42.63 per hour; Bonus/Equity: bonus eligible; Benefits: benefits

Skills & Requirements

Must-have

  • Troubleshooting and resolving customer issues
  • Building positive customer relationships
  • Documenting service results
  • Working with bio-hazardous materials
  • Ability to work independently
  • Strong time management skills

Nice-to-have

  • Self-directed initiators
  • Analytical problem solvers
  • Goal-oriented developers
  • Meticulous documenters
  • Experience with sensitive customer interactions

Key Requirements

  • Minimum of 3 years technical service experience preferred
  • Bio-medical equipment maintenance, repair and installation experience preferred
  • High School Diploma or GED required
  • Valid driver’s license with good driving record

Work Rights

Not specified

Tailored Resume

Cover Letter