Guest Experience Lead | Orlando Premium Outlet

Lululemon

Orlando, Florida, United States
Base: $21.50 - $24.74ph; bonus/equity: $2.00ph tar...
On-site
Technical product education
Guest experience leadership
Store operational excellence
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by providing technical product education and leading the floor as Supervisor on Duty

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by providing technical product education and leading the floor as Supervisor on Duty.
  • lululemon offers a comprehensive compensation package including base pay, bonus program, extended health benefits, paid time off, and career development opportunities.
  • The company focuses on creating an equitable, inclusive, and growth-focused environment that supports personal growth, wellbeing, and community connections.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by providing technical product education and leading the floor as Supervisor on Duty.

Salary

Base: $21.50 - $24.74/hour; Bonus/Equity: $2.00/hour target bonus; Benefits: extended health, dental, mental health, paid time off, retirement matching, employee discount

Skills & Requirements

Must-have

  • technical product education
  • guest experience leadership
  • store operational excellence
  • team performance management
  • sales target achievement
  • supervisor on duty responsibilities

Nice-to-have

  • inclusive team environment
  • mentoring and coaching skills
  • adaptability in fast-paced environment
  • collaborative teamwork
  • interactive communication
  • decision making and problem solving

Key Requirements

  • 1 year retail or customer experience
  • experience leading or mentoring others
  • legal authorization to work in the store country
  • reliable transportation to store
  • high school diploma or equivalent (nice to have)
  • food safety or liquor certification (for food/beverage stores only)

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter