Parts Advisor

Hastings Deering (Australia) Ltd

Archerfield, Queensland, Australia
Customer parts requirements interpretation
Efficient phone service
Process warranty claims
The primary responsibility of this role will be to provide maximum customer satisfaction by ensuring all customer contact are professionally handled, and customer orders are processed promptly and accurately

Job Summary

  • The primary responsibility of this role will be to provide maximum customer satisfaction by ensuring all customer contact are professionally handled, and customer orders are processed promptly and accurately.
  • At Hastings Deering, our people are our heart – from their first day with us right up to their last.
  • You’ll have access to opportunities for training, mentorship, and career development specific to your role.

Matching Summary

The primary responsibility of this role will be to provide maximum customer satisfaction by ensuring all customer contact are professionally handled, and customer orders are processed promptly and accurately.

Skills & Requirements

Must-have

  • Customer parts requirements interpretation
  • Efficient phone service
  • Process warranty claims
  • Microsoft Dynamics AX experience
  • Customer credit policies implementation

Nice-to-have

  • Problem solving and collaboration
  • Caterpillar parts knowledge
  • International work culture

Key Requirements

  • Minimum 2 years' similar role experience
  • Intermediate computer skills
  • Advanced written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter