Resident Services Specialist, Bilingual - Sandy Springs, Ga
Cortland
Sandy Springs, GA, United States
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2+ years customer service experience
Bilingual communication skills required
High-volume contact center environment
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Cortland is seeking a Bilingual Resident Services Specialist to join their centralized Contact Center in Sandy Springs, GA. The role focuses on providing exceptional service to residents, requiring strong communication skills and the ability to manage multiple inquiries in a dynamic environment.
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Job Summary
The role serves as the primary point of contact for residents within Cortland's centralized Contact Center, ensuring exceptional service.
Success requires adaptability, empathy, and the ability to thrive in a fast-paced, high-volume environment while managing competing priorities.
Candidates must uphold Fair Housing practices and company standards at all times while resolving resident concerns promptly.
Matching Summary
Match Score: 75
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Cortland is seeking a Bilingual Resident Services Specialist to join their centralized Contact Center in Sandy Springs, GA. The role focuses on providing exceptional service to residents, requiring strong communication skills and the ability to manage multiple inquiries in a dynamic environment.
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