Patient Access Representative, 32 Hours; 11am To 7:30pm
BILH (Beth Israel Lahey Health)
Multiple Locations, US
Base: $20.50 - $27.59 ph; bonus/equity: not specif...
Fully remote
Patient registration and scheduling
Electronic health record (ehr) usage
Customer service in healthcare
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives
Job Summary
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved.
Our team works in a fast-paced, collaborative environment, helping our patients navigate their healthcare journey.
Matching Summary
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Salary
Base: $20.50 - $27.59 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Patient registration and scheduling
Electronic Health Record (EHR) usage
Customer service in healthcare
Handling patient financial information
Fast-paced multi-task environment
Nice-to-have
Call center and telephone customer service experience
Strong typing skills 40+wpm
Knowledge of medical terminology
Bilingual written and verbal communication
Collaborative team environment
Key Requirements
High school degree or equivalent
1-3 years related work experience
Experience with computer systems including Microsoft Office