Workforce Planning & Productivity Manager

Australia Post

Richmond, United States
On-site
Workforce planning & productivity
Ukg pro workforce management
Data-driven business-as-usual capability
Help unlock the value of Australia Post’s investment in UKG Pro Workforce Management, working with a dedicated project team & our operational leaders to establish the workforce planning foundations that improve time, attendance and rostering outcomes

Job Summary

  • Help unlock the value of Australia Post’s investment in UKG Pro Workforce Management, working with a dedicated project team & our operational leaders to establish the workforce planning foundations that improve time, attendance and rostering outcomes.
  • Partner closely with Retail leaders to shift from manual workforce planning to a sustainable, data‑driven business-as-usual capability.
  • Support sustainable workforce planning through scalable, demand‑informed workforce models that promote fair, predictable staffing and rostering outcomes, while balancing customer demand, team member wellbeing and operational requirements.

Matching Summary

Help unlock the value of Australia Post’s investment in UKG Pro Workforce Management, working with a dedicated project team & our operational leaders to establish the workforce planning foundations that improve time, attendance and rostering outcomes.

Skills & Requirements

Must-have

  • Workforce planning & productivity
  • UKG Pro Workforce Management
  • Data-driven business-as-usual capability
  • Scalable, demand-informed workforce models
  • Consistent labour standards & practices

Nice-to-have

  • Strategic and commercially minded
  • Collaborative mindset
  • Customer and frontline experience focus
  • Shaping discussion with evidence-based insight

Key Requirements

  • Strong experience in Workforce Planning
  • Workforce management system implementation
  • Operating in complex, multi-site, customer-facing environments
  • Knowledge of forecasting methodologies, rostering optimisation, automation, and analytics tools
  • Confidence engaging with senior leaders

Work Rights

Not specified

Tailored Resume

Cover Letter