The MQO Specialist role is focused on Quality in the Go to Market operations, spanning all 4 Business Units and supporting unmissable brand superiority
Job Summary
The MQO Specialist role is focused on Quality in the Go to Market operations, spanning all 4 Business Units and supporting unmissable brand superiority.
Responsibilities include acting as FPOC for local country Customer Development & Customer Operations, handling critical consumer & customer complaints, and ensuring compliance to UL Quality management standards in warehouses.
Unilever offers a competitive salary, annual bonus, free gym, discounted staff shop, shares, and a flexible and hybrid working environment with a focus on wellbeing and diversity.
Matching Summary
The MQO Specialist role is focused on Quality in the Go to Market operations, spanning all 4 Business Units and supporting unmissable brand superiority.
Skills & Requirements
Must-have
consumer safety complaint handling
quality management standards
KPI monitoring and reporting
quality improvement programs
on-shelf quality assessment
digital process execution
Nice-to-have
proactive business partner
driving quality culture
transferring best practices
agile and adaptable
passion for high performance
Key Requirements
3+ years in Quality role
Bachelor/master's degree in general sciences or technical discipline