Account Manager Senior, Client Success (csm)

Fidelity National Information Services

Not specified; competitive salary + benefits offer...
5-10 years client success experience
7-10 years private equity markets knowledge
Investment banking domain expertise
The Client Success Manager serves as a strategic partner to ensure clients realize the full value of their investment in fintech solutions

Job Summary

  • The Client Success Manager serves as a strategic partner to ensure clients realize the full value of their investment in fintech solutions.
  • This role requires deep expertise in Private Equity Markets and Investment Banks to drive measurable ROI through product adoption and minimize churn risk.
  • FIS offers a collaborative work environment with opportunities for continuous learning, competitive benefits, and a voice in shaping the future of fintech.

Matching Summary

The Client Success Manager serves as a strategic partner to ensure clients realize the full value of their investment in fintech solutions.

Salary

Not specified; Competitive salary and benefits offered

Skills & Requirements

Must-have

  • 5-10 years Client Success experience
  • 7-10 years Private Equity Markets knowledge
  • Investment Banking domain expertise
  • PowerBI or similar data analysis skills
  • Strategic stakeholder relationship management

Nice-to-have

  • Knowledge of FIS Capital Markets products
  • Experience influencing product roadmaps
  • Strong presentation and communication skills
  • Cross-functional collaboration leadership
  • Inclusive and diverse team culture fit

Key Requirements

  • Bachelor's degree required
  • Prior financial technology services experience
  • Clear understanding of PE/IB functional and technical features
  • Strong analytical skills with PowerBI experience

Work Rights

Not specified

Tailored Resume

Cover Letter