Tennis World - Customer Experience Officer

Tennis World

ACT, Australia
Casual (weekend availability required)
Friendly, professional, efficient service
Support sales and enquiries
Maintain front of house areas
Tennis World is seeking a casual Customer Experience Officer to provide excellent service to its members and customers at their ACT location. The role requires weekend availability and focuses on customer interactions, merchandise sales, and support for various tennis programs

Job Summary

  • This position is responsible for providing friendly, professional and efficient service to Tennis World members, coaching students and customers.
  • Maintain front of house areas, including the pro shop and café, including coffee making, food preparation and stock control.
  • Career development with a range of formal education and on the job training opportunities.

Matching Summary

Match Score: 85

Tennis World is seeking a casual Customer Experience Officer to provide excellent service to its members and customers at their ACT location. The role requires weekend availability and focuses on customer interactions, merchandise sales, and support for various tennis programs.

Skills & Requirements

Must-have

  • Friendly, professional, efficient service
  • Support sales and enquiries
  • Maintain front of house areas
  • Deliver administration support
  • Weekend availability required

Nice-to-have

  • Eagerness to listen, learn
  • Team environment collaboration
  • Health and wellbeing focus

Key Requirements

  • Previous customer service experience
  • Hold current Police Check
  • Hold Working with Children Check

Work Rights

Not specified

Tailored Resume

Cover Letter