Customer Service Analyst-voice

Accenture

Spanish language expertise required
Order management experience needed
Sales order processing skills
The role involves analyzing and solving lower-complexity problems within a customer service context

Job Summary

  • The role involves analyzing and solving lower-complexity problems within a customer service context.
  • Candidates must possess expert-level Spanish language skills alongside strong analytical and SAP capabilities.
  • This position requires working in rotational shifts and interacting primarily with peers before updating supervisors.

Matching Summary

The role involves analyzing and solving lower-complexity problems within a customer service context.

Skills & Requirements

Must-have

  • Spanish language expertise required
  • Order management experience needed
  • Sales order processing skills
  • Billing and invoice processing
  • Strong analytical capabilities
  • Microsoft Excel proficiency
  • SAP software knowledge

Nice-to-have

  • Adaptable and flexible mindset
  • Ability to perform under pressure
  • Detail-oriented approach
  • Problem-solving skills
  • Team collaboration abilities

Key Requirements

  • 3 to 5 years of professional experience
  • Any graduation degree qualification
  • Expert level Spanish language ability

Work Rights

Not specified

Tailored Resume

Cover Letter