It Senior Operations Manager (itil)

Procter & Gamble

Warsaw, Poland
Competitive starting salary; benefits include priv...
Hybrid
Itil process governance experience
Multi-vendor team management skills
Root cause analysis and resolution
The role involves co-owning the operational model of a Consumer Data Platform with multiple supplier teams while governing key ITIL processes

Job Summary

  • The role involves co-owning the operational model of a Consumer Data Platform with multiple supplier teams while governing key ITIL processes.
  • Candidates will lead technical implementations for application monitoring and alerting using cloud platforms and data technologies.
  • The position offers access to world-leading IT partners, competitive benefits including P&G stock, and opportunities for self-development.

Matching Summary

The role involves co-owning the operational model of a Consumer Data Platform with multiple supplier teams while governing key ITIL processes.

Salary

Competitive starting salary; Benefits include private health care, P&G stock, saving plans, sport cards; Regular salary increases possible

Skills & Requirements

Must-have

  • ITIL process governance experience
  • Multi-vendor team management skills
  • Root cause analysis and resolution
  • Cloud platform monitoring implementation
  • SOP definition and automation

Nice-to-have

  • SAFe Agile methodology knowledge
  • DevOps tools proficiency
  • Python or Java programming skills
  • Google Cloud Platform expertise
  • Microservices architecture understanding

Key Requirements

  • ITIL4 certification preferred
  • SRE (Site Reliability Engineering) experience
  • Experience managing outsourcing contracts
  • Strong analytical and problem-solving skills
  • Ability to work in multicultural environments

Work Rights

Must have valid work authorization for Poland

Tailored Resume

Cover Letter