Bilingual Customer Experience Associate I

Conduent Business Services

Bakersfield, CA, United States
Base: $19.58ph starting day one; bonus/equity: bil...
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Must be able to work onsite in bakersfield ca
High school diploma or equivalent required
Pass criminal background check and skills assessment
** Conduent Business Services is seeking a Bilingual Customer Experience Associate to support clients' customers in Bakersfield, CA. This on-site role requires strong customer service skills, problem-solving abilities, and the capacity to communicate effectively in both English and Spanish. **

Job Summary

  • This role involves supporting client customers as a first point of contact to resolve account questions and deliver world-class service.
  • Employees receive five weeks of paid training followed by full-time employment with weekends off from Monday through Friday.
  • The position offers an hourly starting rate of $19.58 with a potential bilingual incentive increasing pay to $20.58 after training.

Matching Summary

Match Score: 75

** Conduent Business Services is seeking a Bilingual Customer Experience Associate to support clients' customers in Bakersfield, CA. This on-site role requires strong customer service skills, problem-solving abilities, and the capacity to communicate effectively in both English and Spanish. **

Salary

Base: $19.58/hr starting day one; Bonus/Equity: Bilingual incentive raises rate to $20.58 after training; Benefits: Full benefits including health insurance, PTO, and retirement plan

Skills & Requirements

Must-have

  • Must be able to work onsite in Bakersfield CA
  • High School Diploma or equivalent required
  • Pass criminal background check and skills assessment
  • Commit to 100% attendance for paid training period
  • Strong written and verbal communication skills

Nice-to-have

  • Bilingual English and Spanish speaker
  • Experience navigating multiple applications
  • Ability to resolve frustrated customer conflicts calmly
  • Love helping people and guiding them to solutions
  • Excitement about innovative technology

Key Requirements

  • Minimum age of 18 years
  • High School Diploma or equivalent
  • Successful completion of criminal background check
  • Pass Customer Service Skills assessment

Work Rights

Not specified

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