Patient Service Representative I (psr) - Antenatal Care Prn
Advocate Health
Chicago, IL, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Emr system registration
Patient appointment scheduling
Answering multiple phone lines
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters
Job Summary
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
Upholds standards of the practice and of the medical group for accurate and timely medical records.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: No
Skills & Requirements
Must-have
EMR system registration
Patient appointment scheduling
Answering multiple phone lines
Resolving patient questions
Verifying insurance eligibility
Handling difficult callers
Nice-to-have
eClinicalWorks experience preferred
Ability to work under stress
High volume environment
Key Requirements
High school diploma or equivalent
One to two years related customer service experience