Technical Account Manager

Rockwell

Mayfield Heights, OH, US
Base: $128,400 - $192,600; bonus/equity: 8% annual...
Hybrid
Technical account management
Customer onboarding and integration
Collaboration with soc and internal teams
Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile

Job Summary

  • Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.
  • As a Technical Account Manager, you will be the primary technical contact for enterprise customers, leading onboarding, business reviews, and resolving technical issues.
  • The company offers health insurance, 401k, paid time off, parental leave, and a flexible work schedule.

Matching Summary

Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.

Salary

Base: $128,400 - $192,600; Bonus/Equity: 8% annual target bonus; Benefits: Health Insurance, 401k, Paid Time off, Parental and Caregiver Leave

Skills & Requirements

Must-have

  • Technical account management
  • Customer onboarding and integration
  • Collaboration with SOC and internal teams
  • Project management to improve customer satisfaction
  • Security posture enhancement
  • Hybrid work schedule
  • Travel up to 15%

Nice-to-have

  • Experience with service-delivery documentation
  • Proficiency with Microsoft Teams and SharePoint
  • Data reporting and visualization tools
  • Operations Technology (OT) environment experience
  • Translate complex technical information

Key Requirements

  • Bachelor's Degree in Relevant Field
  • Legal authorization to work in the U.S.
  • 8+ years managing multiple enterprise accounts
  • Ability to travel 15% of the time

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter