Base: $83,000 to $95,000 py; bonus/equity: incenti...
5+ years business process analysis experience
Enterprise financial or billing systems expertise
Strong analytical documentation skills
This role involves documenting and improving core customer and billing processes across multiple operational areas
Job Summary
This role involves documenting and improving core customer and billing processes across multiple operational areas.
Candidates will partner with diverse stakeholders to identify gaps and design workflows that enhance efficiency and customer experience.
The position offers a competitive salary range of $83,000 to $95,000 per year along with comprehensive benefits including health insurance and retirement plans.
Matching Summary
This role involves documenting and improving core customer and billing processes across multiple operational areas.
Salary
Base: $83,000 to $95,000 per year; Bonus/Equity: Incentive bonus plans mentioned for affiliates; Benefits: Health insurance, retirement plans, paid time off, 401K matching
Skills & Requirements
Must-have
5+ years business process analysis experience
Enterprise financial or billing systems expertise
Strong analytical documentation skills
Nice-to-have
Lean Six Sigma certification preferred
CBAP or CCBA equivalent certification
Collaborative curiosity and initiative
Key Requirements
5+ years experience in business process analysis or operations
Experience with SAP IS-Utilities, MV90, or similar systems
Lean Six Sigma or CBAP/CCBA certification preferred
Ability to travel to Springfield VA office every 2-3 months