Customer Care Support Specialist (100%) F/d

Chubb

Plan-les-Ouates, Switzerland
Customer care and telephone support
Order processing and coordination
Erp/crm system usage
You will register, process, coordinate, and invoice customer maintenance orders ensuring deadlines and service quality

Job Summary

  • You will register, process, coordinate, and invoice customer maintenance orders ensuring deadlines and service quality.
  • The role involves collaboration with logistics and billing departments to optimize order management and communication.
  • The company offers targeted training, personalized integration, and many opportunities for professional and personal development.

Matching Summary

You will register, process, coordinate, and invoice customer maintenance orders ensuring deadlines and service quality.

Skills & Requirements

Must-have

  • Customer care and telephone support
  • Order processing and coordination
  • ERP/CRM system usage
  • MS Office proficiency
  • Bilingual French and German communication
  • Team collaboration and backup support

Nice-to-have

  • Adaptability and multitasking
  • Proactive and autonomous work style
  • Positive and enthusiastic attitude
  • Leadership mindset
  • Experience with Swiss German or Italian language

Key Requirements

  • CFC commerce or equivalent training
  • Advanced experience in customer service or order management
  • French native or C2 level
  • Professional German language skills B2 minimum
  • Experience with database management
  • First customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter