Base: $60,000 to $70,000; bonus/equity: eligibilit...
Onsite
2-3 years customer service experience
1-2 years collision repair estimating
Excellent organizational and time management skills
Aviva is seeking an Afc Advisor for its AutoCare Centre in Mississauga, Canada, focusing on delivering exceptional customer experiences in a collaborative environment. The ideal candidate should have a strong background in customer service and collision repair estimating, along with excellent organizational skills. The role offers a competitive salary, benefits, and opportunities for professional development
Job Summary
The role involves delivering exceptional customer experiences and prioritizing incoming requests in real-time at the Aviva AutoCare Centre hub in Mississauga.
Advisors will work autonomously in a digital environment to develop initiatives that promote performance improvements and ensure clients are without their vehicles for the shortest possible time.
The position offers a competitive salary between $60,000 and $70,000 along with medical benefits, annual bonuses, and retirement savings options.
Matching Summary
Match Score: 85
Aviva is seeking an Afc Advisor for its AutoCare Centre in Mississauga, Canada, focusing on delivering exceptional customer experiences in a collaborative environment. The ideal candidate should have a strong background in customer service and collision repair estimating, along with excellent organizational skills. The role offers a competitive salary, benefits, and opportunities for professional development.
Salary
Base: $60,000 to $70,000; Bonus/Equity: Eligibility for annual bonus based on performance; Benefits: Medical, dental, RRSP, vacation package provided
Skills & Requirements
Must-have
2-3 years customer service experience
1-2 years collision repair estimating
Excellent organizational and time management skills
Nice-to-have
Knowledge of insurance principles
Understanding of end-to-end claims process
Familiarity with Mitchell or Bodyshop Connect software
Key Requirements
Post-secondary education considered an asset
Working knowledge of Microsoft Suite tools
Proven ability to multi-task in fast-paced environments