Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer profile changes, or directing requests to other functional business teams
Job Summary
Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer profile changes, or directing requests to other functional business teams.
Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures.
In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives.
Matching Summary
Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer profile changes, or directing requests to other functional business teams.
Salary
Base: $20.67 - $29.87 per hour; Bonus/Equity: Eligible for bonus; Benefits: Comprehensive benefits package