Customer Service Agents - Semibilingüe - Cdmx

Concentrix

Mexico City, Mexico
Intermediate - advanced english level
Customer service orientation
Strong computer navigation skills
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers.
  • We are looking for customer service experts and this role is the perfect opportunity for someone considering a career in customer services.

Matching Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Intermediate - Advanced English level
  • Customer service orientation
  • Strong computer navigation skills
  • Ability to work under constant changes
  • Multitasking

Nice-to-have

  • Passion for doing good for others
  • Human touch problem solving
  • Positive difference in people's day
  • Team member and independent work

Key Requirements

  • High School diploma or equivalent
  • 6 months minimum experience in Call center customer service
  • Shift rotation capability

Work Rights

Not specified

Tailored Resume

Cover Letter