Not specified (assumed flexible based on company culture).
5+ years maintenance expertise
Supervisory experience with union workforce
Safety guideline implementation and monitoring
KONE Oyj is seeking a Service Operations Manager in Lombard, IL, responsible for managing local service operations, ensuring safety, quality, and customer satisfaction. The ideal candidate will have over five years of maintenance and supervisory experience, with a focus on employee development and operational excellence
Job Summary
The role involves driving service business operations while promoting a positive culture focused on safety, quality, and customer satisfaction.
Candidates must have 5+ years of relevant maintenance expertise and supervisory experience, ideally leading a union-represented workforce.
The position offers a competitive salary range of $148,700 – $195,195 plus a variable annual bonus plan targeting 15%.
Matching Summary
Match Score: 85
KONE Oyj is seeking a Service Operations Manager in Lombard, IL, responsible for managing local service operations, ensuring safety, quality, and customer satisfaction. The ideal candidate will have over five years of maintenance and supervisory experience, with a focus on employee development and operational excellence.
Salary
Base: $148,700 – $195,195; Bonus: 15% Target Incentive based on company and individual goals; Benefits: Medical, Dental, Vision, 401k match, HSA, FSA, Paid Time Off, Tuition Reimbursement
Skills & Requirements
Must-have
5+ years maintenance expertise
Supervisory experience with union workforce
Safety guideline implementation and monitoring
Budget planning and control
Customer satisfaction management
Nice-to-have
Appetite for learning new technologies
Coaching technical supervisors to be customer-oriented
Collaborative culture and innovation focus
Continuous employee development mindset
Key Requirements
5+ years relevant maintenance expertise
Supervisory experience leading union workforce
Associates degree in related field or equivalent experience