You will own retention and play a critical role in uncovering new opportunities across Solera’s full automotive solutions suite
Job Summary
You will own retention and play a critical role in uncovering new opportunities across Solera’s full automotive solutions suite.
You will own retention goals and net revenue retention (NRR) targets across core product(s) and lead adoption and engagement strategies.
You will support the largest dealer groups in the country and have a voice in how Solera evolves its approach to customer success and strategic growth.
Matching Summary
You will own retention and play a critical role in uncovering new opportunities across Solera’s full automotive solutions suite.
Skills & Requirements
Must-have
Strategic dealer group management
Customer retention and growth
SaaS customer lifecycle expertise
Data storytelling and ROI consultation
Cross-functional collaboration
Nice-to-have
Trusted advisor and growth partner
Uncommon, innovative culture
Voice of the customer champion
Proactive, collaborative mindset
Key Requirements
3+ years in Customer Success or Account Management