Customer Service Executive (Training Courses)

SINGAPORE EMERGENCY RESPONDER ACADEMY

Singapore, Singapore
Minimum diploma in any discipline
At least 2 years customer service experience
Fluent written and spoken english
The role involves handling customer interactions across phone, counter, email, and digital channels to deliver excellent service experiences

Job Summary

  • The role involves handling customer interactions across phone, counter, email, and digital channels to deliver excellent service experiences.
  • Responsibilities include collecting payments, applying for government funding, and preparing course materials such as attendance printing and packing.
  • Candidates must be available to work alternate Saturday mornings with time off provided the following week.

Matching Summary

Match Score: 75

The role involves handling customer interactions across phone, counter, email, and digital channels to deliver excellent service experiences.

Skills & Requirements

Must-have

  • Minimum Diploma in any discipline
  • At least 2 years customer service experience
  • Fluent written and spoken English

Nice-to-have

  • Experience in training centre environment
  • Fluency in Mandarin language
  • Ability to work alternate Saturday mornings

Key Requirements

  • Minimum Diploma qualification
  • 2+ years relevant customer service experience
  • English fluency required; Mandarin is a bonus

Work Rights

Not specified

Tailored Resume

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