Customer Service Representative

PHINIA Inc.

Not specified; competitive compensation informed b...
Not specified (please clarify if needed).
End-to-end sales order processing in sap
Outbound delivery coordination across warehouses
Billing process execution and trade documentation
PHINIA Inc. is seeking a Customer Service Representative to manage sales order processing, customer data maintenance, and marketing coordination. The ideal candidate should have 5-8 years of relevant experience, proficiency in SAP, and strong communication skills in English and Chinese

Job Summary

  • The role involves managing end-to-end sales order processing in SAP, including outbound deliveries, billing, and trade documentation for the PHINIA aftermarket ASEAN region.
  • PHINIA is a market-leading premium solutions provider with over 100 years of manufacturing expertise, offering opportunities to contribute to sustainability and a cleaner tomorrow.
  • Candidates must possess strong organizational skills, fluency in English and Chinese, and the ability to coordinate with regional teams on marketing campaigns and events.

Matching Summary

Match Score: 85

PHINIA Inc. is seeking a Customer Service Representative to manage sales order processing, customer data maintenance, and marketing coordination. The ideal candidate should have 5-8 years of relevant experience, proficiency in SAP, and strong communication skills in English and Chinese.

Salary

Not specified; Competitive compensation informed by market data; Quality benefit programs including health resources and family-centric policies

Skills & Requirements

Must-have

  • End-to-end sales order processing in SAP
  • Outbound delivery coordination across warehouses
  • Billing process execution and trade documentation
  • Customer master data maintenance
  • Fluent in English and Chinese languages

Nice-to-have

  • Experience in automotive or aftermarket industry
  • Hands-on experience with Salesforce system
  • Proficiency in additional Asian languages
  • Marketing coordination or event management background
  • Strong problem-solving skills with customer-centric mindset

Key Requirements

  • Diploma or Degree in Business Administration, Supply Chain, or related field
  • 5-8 years of relevant experience in customer service or sales operations
  • Experience working in a multinational corporation (MNC) environment
  • Currently authorized to work full-time in the country where position is based

Work Rights

Must be currently authorized to work full-time in the country where the position is based

Sponsorship: available

Tailored Resume

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