Gestionnaire Adjoint(e) Régional(e) Des Services, Canada

Solventum

Mississauga, CA
Hybrid (regular on-site work with occasional remote opportunities)
Manage daily operations of service centers
Ensure customer service excellence
Drive operational performance and compliance
Solventum seeks a Regional Services Assistant Manager to oversee daily operations across multiple service centers in Canada, emphasizing customer service excellence and compliance. Candidates should possess relevant experience in service, distribution, or operations, along with bilingual proficiency in English and Canadian French

Job Summary

  • You will directly manage the daily operations of service centers across a multi-provincial territory, fostering excellence in customer service, operational performance, and compliance.
  • You will drive the execution of organizational objectives and key performance indicators (KPIs), identifying best practices, facilitating knowledge sharing, and improving performance across the territory.
  • Solventum offers numerous programs to help you live your best life, both physically and financially, and regularly conducts benchmarking to ensure competitive compensation and benefits.

Matching Summary

Match Score: 85

Solventum seeks a Regional Services Assistant Manager to oversee daily operations across multiple service centers in Canada, emphasizing customer service excellence and compliance. Candidates should possess relevant experience in service, distribution, or operations, along with bilingual proficiency in English and Canadian French.

Skills & Requirements

Must-have

  • Manage daily operations of service centers
  • Ensure customer service excellence
  • Drive operational performance and compliance
  • Collaborate with sales and customer support
  • Execute organizational objectives and KPIs
  • Manage vehicle fleet program

Nice-to-have

  • Align team with company culture
  • Facilitate knowledge sharing
  • Enhance customer satisfaction and experience
  • Maintain safe, orderly, and clean work environment

Key Requirements

  • Bachelor's degree and 4 years of experience in service, distribution, or operations
  • High School Diploma/GED and 8 years of experience in service, distribution, or operations
  • Ability to travel by car and plane
  • Valid driver's license
  • Bilingualism in English and Canadian French required
  • Experience with ERP systems (SAP and/or Oracle)
  • Knowledge of provincial and Canadian regulatory requirements

Work Rights

Must be legally authorized to work in the country of employment without visa sponsorship

Tailored Resume

Cover Letter