Technical Account Manager - (au)

Obsidian Security

Australia, Australia
On-site
Technical assistance to customers
Drive complex scenarios
Customer understanding and usage
Obsidian Security is transforming how SaaS is secured in the era of agentic AI

Job Summary

  • Obsidian Security is transforming how SaaS is secured in the era of agentic AI.
  • The Technical Account Manager will drive customer value, provide technical advice, and act as a subject matter expert on SaaS security challenges.
  • This is a 100% remote role with a preference for candidates located in Australia, focusing on delivering excellent customer experience and technical assistance.

Matching Summary

Obsidian Security is transforming how SaaS is secured in the era of agentic AI.

Skills & Requirements

Must-have

  • technical assistance to customers
  • drive complex scenarios
  • customer understanding and usage
  • customer success
  • cybersecurity
  • SaaS applications administration
  • APIs and integrations

Nice-to-have

  • voice of the customer
  • collaborative
  • driven
  • Python programming
  • incident response
  • threat triage
  • log analysis

Key Requirements

  • Experience in cybersecurity
  • Experience administering SaaS applications
  • Experience interacting with APIs
  • Understanding of web authentication methods
  • Willingness to travel occasionally (not exceeding 5%)

Work Rights

Not specified

Tailored Resume

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