This role supports the efficient execution of administrative, operational, and customer service tasks within the Human Resources department
Job Summary
This role supports the efficient execution of administrative, operational, and customer service tasks within the Human Resources department.
The primary function is to ensure the correct operation of processes, providing timely attention to employees and guaranteeing compliance with internal policies, norms, and procedures.
This position actively collaborates in the capture, analysis, and management of information in different systems, as well as in the preparation of reports, providing support to the different functions of the area, contributing to the continuous improvement of processes and the strengthening of the employee experience.
Matching Summary
This role supports the efficient execution of administrative, operational, and customer service tasks within the Human Resources department.
Skills & Requirements
Must-have
Efficient administrative and operational support
Customer service within HR
Information capture and analysis
Report generation
Employee experience enhancement
Nice-to-have
Continuous process improvement
Collaboration with various departments
Adaptability to occasional events
Key Requirements
Degree in Administration, Human Resources, Industrial Engineering, Systems, or related fields (completed or in progress)
Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Knowledge of HR policies, norms, and procedures
Knowledge of HR operational processes and practices