Customer Banking Specialist - Lake Grace (26 Hr/wk)

756

Lake Grace, WA, United States
Outstanding customer service delivery
Meaningful customer conversations
Assist with general banking transactions
Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment

Job Summary

  • Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
  • Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
  • Be provided with continuous training and development to support your career aspirations.

Matching Summary

Assist customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

Skills & Requirements

Must-have

  • Outstanding customer service delivery
  • Meaningful customer conversations
  • Assist with general banking transactions
  • Process loan and credit card applications
  • Capture customer feedback

Nice-to-have

  • Passion for customer service
  • Confidence to ask challenging questions
  • Problem solving attitude
  • Open approach to learning
  • Goal oriented
  • Collaborative team player

Key Requirements

  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter