Commensurate with experience; not specified; not s...
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Bachelor's degree or equivalent experience
Customer service experience required
Troubleshooting hardware and software issues
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The IT Professional I position at Texas A&M University involves supporting a unit's IT needs through various technical roles, including systems, applications, and database management. Candidates are expected to have a bachelor's degree and some experience in customer service and technical support. The role emphasizes collaboration, problem-solving, and compliance with security standards.
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Job Summary
The IT Professional I meets the IT needs of a unit where multifaceted expertise is required across systems, services, applications, and database management.
Essential duties include resolving technical problems, providing system administration support, and ensuring compliance with departmental quality standards and data security policies.
This position may require on-call support during nights, weekends, and holidays to ensure the seamless operation of essential technology systems.
Matching Summary
Match Score: 75
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The IT Professional I position at Texas A&M University involves supporting a unit's IT needs through various technical roles, including systems, applications, and database management. Candidates are expected to have a bachelor's degree and some experience in customer service and technical support. The role emphasizes collaboration, problem-solving, and compliance with security standards.
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Salary
Commensurate with experience; Not specified; Not specified
Skills & Requirements
Must-have
Bachelor's degree or equivalent experience
Customer service experience required
Troubleshooting hardware and software issues
System administration assistance
Workstation installation and configuration
Nice-to-have
Collaborative team environment skills
Strong interpersonal communication abilities
Participation in technical committees
Experience with vendor technical support
Ability to work flexible hours
Key Requirements
Bachelor's degree or equivalent combination
Four months student worker or customer service experience
Security clearance for critical infrastructure access