Service Advisor

Armory Chrysler Dodge Jeep Ram Fiat of Albany

Albany, NY, United States
Estimated annual earnings: $60,000-$100,000 py
On-site
Customer communication
Repair order generation
Warranty administration
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Keeping customer informed of service specials, completion times and service expenses.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Estimated Annual Earnings: $60,000-$100,000

Skills & Requirements

Must-have

  • customer communication
  • repair order generation
  • warranty administration

Nice-to-have

  • exemplary customer service
  • team player focus

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter