Global It Support Governance Lead

Applied Materials

Bangalore, India
10+ years in it support governance
Expert-level itsm process knowledge
Hands-on servicenow expertise
The role serves as a central authority for IT support governance, ensuring consistency and accountability across global regions and delivery teams

Job Summary

  • The role serves as a central authority for IT support governance, ensuring consistency and accountability across global regions and delivery teams.
  • Candidates must possess deep end-to-end IT Service Management (ITSM) expertise with hands-on command of ServiceNow-driven governance.
  • Applied Materials offers a supportive work culture that encourages personal and professional growth while providing comprehensive health and wellbeing programs.

Matching Summary

The role serves as a central authority for IT support governance, ensuring consistency and accountability across global regions and delivery teams.

Skills & Requirements

Must-have

  • 10+ years in IT Support Governance
  • Expert-level ITSM process knowledge
  • Hands-on ServiceNow expertise
  • Global stakeholder influence
  • ITIL framework alignment

Nice-to-have

  • ITIL v4 certification preferred
  • Agile or Scrum experience
  • Multi-vendor support exposure
  • Strategic optimization mindset
  • Executive communication skills

Key Requirements

  • 10+ years in IT Support Governance
  • Expert-level ITSM process knowledge
  • Hands-on ServiceNow experience
  • ITIL v4 certification (Preferred)
  • Agile/Scrum experience (Preferred)

Work Rights

Not specified

Tailored Resume

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