Client Service Coordinator

Banfield

Rancho Cordova, CA, US
$16.93 - $21.63 hourly; not specified; benefits in...
On-site
Client and pet flow management
Veterinary medical team productivity
Client communication and education
Banfield is seeking a Client Service Coordinator in Rancho Cordova, CA, to manage client and pet flow in a veterinary setting while ensuring exceptional service. The ideal candidate should possess strong communication and organizational skills, along with a background in customer service, preferably in a medical field

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include actively recruiting new clients, educating them about preventative care and hospital services, and managing administrative and financial functions.
  • Banfield offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and mental health resources.

Matching Summary

Match Score: 85

Banfield is seeking a Client Service Coordinator in Rancho Cordova, CA, to manage client and pet flow in a veterinary setting while ensuring exceptional service. The ideal candidate should possess strong communication and organizational skills, along with a background in customer service, preferably in a medical field.

Salary

$16.93 - $21.63 Hourly; Not specified; Benefits included

Skills & Requirements

Must-have

  • Client and pet flow management
  • Veterinary medical team productivity
  • Client communication and education
  • Wellness plan promotion
  • Financial management and procedures
  • Computer and specialized software proficiency

Nice-to-have

  • Exemplify Five Principles of Mars
  • Proactive client recruitment
  • Positive and welcoming demeanor
  • Initiative and problem-solving
  • Flexibility and independence

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter