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Workday is seeking a Senior UX Designer for its Connected Experiences Design team to create intuitive AI agent experiences across various platforms. The ideal candidate will have extensive experience in conversational design and a strong grasp of user-centered design principles to enhance self-service capabilities for millions of users.
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Job Summary
This role focuses on shaping how self-service agents communicate, guide users, and recover gracefully across Workday's core entry points.
You will define conversational UX standards including tone, clarity, and data summarization to ensure millions of users trust the AI interactions.
The company offers a flexible work approach requiring at least 50% time in-office or field, along with competitive salary and benefits.
Matching Summary
Match Score: 75
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Workday is seeking a Senior UX Designer for its Connected Experiences Design team to create intuitive AI agent experiences across various platforms. The ideal candidate will have extensive experience in conversational design and a strong grasp of user-centered design principles to enhance self-service capabilities for millions of users.
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Salary
Base: $148,600 - $223,000 USD (Boulder); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Flexible scheduling, parental leave, and comprehensive health coverage
Skills & Requirements
Must-have
7+ years UX or product design experience
2+ years designing AI-powered products
Experience with multi-turn conversational flows
Expertise in fallback and recovery patterns
Proficiency with Figma and prototyping tools
Nice-to-have
Background in content design or UX writing
Experience with LLM-based system constraints
Strong stakeholder presentation skills
Knowledge of A2UI design system patterns
Ability to visualize end-to-end user journeys
Key Requirements
BA/BS degree in Design, HCI, CS, or equivalent practical experience
Online portfolio demonstrating systems thinking and agent-based interaction design