Scheduling Technician - Surgical Services

Mass. Eye And Ear

Cambridge, MA, USA
$18.58 - $26.58phly; bonus/equity: not specified; ...
Fully remote
Excellent customer service skills
Experience in a contact/call center
Ability to handle high volume of calls
Massachusetts Eye and Ear is seeking a Scheduling Technician for Surgical Services to manage patient registration and appointment scheduling in a remote capacity. The ideal candidate will possess customer service experience, particularly in a healthcare or call center environment, and demonstrate strong communication skills

Job Summary

  • Mass General Brigham supports patient care, research, teaching, and community service.
  • The Scheduling Technician coordinates registration and scheduling for new patient appointments.
  • We offer competitive base pay and comprehensive benefits to support professional growth.

Matching Summary

Match Score: 75

Massachusetts Eye and Ear is seeking a Scheduling Technician for Surgical Services to manage patient registration and appointment scheduling in a remote capacity. The ideal candidate will possess customer service experience, particularly in a healthcare or call center environment, and demonstrate strong communication skills.

Salary

$18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Experience in a contact/call center
  • Ability to handle high volume of calls

Nice-to-have

  • Knowledge of HIPAA guidelines
  • Strong communication and interpersonal skills
  • Detail-oriented with data entry

Key Requirements

  • High School Diploma or Equivalent required
  • 0-1 year customer service experience
  • 0-1 year experience in a medical office preferred

Work Rights

Not specified

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