Continuous Quality Improvement (cqi)/performance Monitoring Improvement (pmi) Specialist

North Carolina Department of Health and Human Services

Wake County, NC, United States
Base: $57,983 - $101,470; bonus/equity: not specif...
Compliance monitoring and program reviews
Data analysis and reporting
Quality assurance and continuous improvement
The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and providing human services for special populations

Job Summary

  • The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and providing human services for special populations.
  • This position involves monitoring, training, and providing technical assistance to county child support programs to improve performance and ensure compliance with federal and state requirements.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid leave, and parental leave, with a commitment to equal opportunity and reasonable accommodations.

Matching Summary

The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians and providing human services for special populations.

Salary

Base: $57,983 - $101,470; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits including health insurance and retirement plans

Skills & Requirements

Must-have

  • compliance monitoring and program reviews
  • data analysis and reporting
  • quality assurance and continuous improvement
  • technical assistance and training
  • federal and state regulations compliance

Nice-to-have

  • leadership and organizational skills
  • collaboration with regional and county staff
  • experience with Automated Collection and Tracking System (ACTS)
  • policy guidance and interpretation
  • coaching and on-site consultation

Key Requirements

  • Master's degree and 4 years related experience or Bachelor's degree and 6 years related experience
  • knowledge of federal regulations and state statutes governing child support services
  • experience with North Carolina Child Support Program
  • ability to conduct criminal background check

Work Rights

Not specified

Tailored Resume

Cover Letter