9ccs - Quality Virtual Support Ii

Caliber Public Safety

FL, US
Estimate, photo and documentation reviews
Report analysis and estimate review
Company standards for part selection
Conduct estimate, photo and documentation reviews using standard review process developed by Caliber

Job Summary

  • Conduct estimate, photo and documentation reviews using standard review process developed by Caliber.
  • Communicate findings to service advisors for training and compliance improvement purposes.
  • Identify areas for GP% improvement through report analysis and estimate review.

Matching Summary

Conduct estimate, photo and documentation reviews using standard review process developed by Caliber.

Skills & Requirements

Must-have

  • estimate, photo and documentation reviews
  • report analysis and estimate review
  • company standards for part selection
  • advanced understanding of repair process
  • collision theory knowledge
  • CCC/Mitchell estimating knowledge

Nice-to-have

  • personable, friendly demeanor
  • world class customer service approach
  • adapts easily to fast-paced environment

Key Requirements

  • Minimum 5 years related experience
  • High school diploma or GED
  • Must be eligible to work in the U.S. with no restrictions

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter