Technical Field Support Manager, Ksea

KONE

Fully remote
Provide technical support during installation and commissioning
Resolve technical issues for manufacturing and installation teams
Ensure compliance with safety, process, and quality requirements
KONE is seeking a Technical Field Support Manager to provide technical assistance during the installation and commissioning of its products. The role requires strong engineering knowledge, experience in field support, and the ability to communicate effectively in English and potentially other SEA languages

Job Summary

  • Technical Field Support Manager provides technical support during the installation and commissioning of KONE products.
  • They are responsible for providing training and participating in cross FL reference groups.
  • KONE moves two billion people every day and is a global leader in the elevator and escalator industry.

Matching Summary

Match Score: 85

KONE is seeking a Technical Field Support Manager to provide technical assistance during the installation and commissioning of its products. The role requires strong engineering knowledge, experience in field support, and the ability to communicate effectively in English and potentially other SEA languages.

Skills & Requirements

Must-have

  • Provide technical support during installation and commissioning
  • Resolve technical issues for manufacturing and installation teams
  • Ensure compliance with safety, process, and quality requirements
  • Provide training to local trainers and employees
  • Create quality reports and list helpdesk issues

Nice-to-have

  • Collaborative working culture
  • Innovative and sustainable practices
  • Teamwork and open-minded leadership

Key Requirements

  • Bachelor’s degree in Engineering or other relevant field
  • Fluent in English, other SEA languages are required
  • Flexible to travel
  • Knowledge of KONE and/or non-KONE products
  • Holistic knowledge of products and corrective action process
  • Good technical understanding of product and service solutions
  • Prior commercial business experience and/or strong business orientated mindset
  • Prior experience in manufacturing, process or engineering functions

Work Rights

Not specified

Tailored Resume

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