Senior Conductors- Leicester

CrossCountry

Leicester, , GB
Base: £30,920 py first 12 months, rising to £39,14...
Delivering excellent customer service
Working onboard turbostar trains
Shift work including weekends
Senior Conductors are the face of CrossCountry, ensuring every journey is a great experience for customers by checking tickets, advising on journeys, and managing the train environment

Job Summary

  • Senior Conductors are the face of CrossCountry, ensuring every journey is a great experience for customers by checking tickets, advising on journeys, and managing the train environment.
  • Employees receive free unlimited train travel on CrossCountry services, discounted travel on other companies, pension scheme entry, free uniform, excellent holiday entitlement, and a salary starting at £30,920 per annum.
  • The role requires shift work including unsocial hours and weekends, with an initial 10-week training course at the Customer Service Training Centre in Derby covering all aspects of the role.

Matching Summary

Senior Conductors are the face of CrossCountry, ensuring every journey is a great experience for customers by checking tickets, advising on journeys, and managing the train environment.

Salary

Base: £30,920 per annum first 12 months, rising to £39,147 per annum after 12 months; Bonus/Equity: Not specified; Benefits: Free unlimited train travel, discounted travel on other companies, pension scheme, free uniform, excellent holiday entitlement

Skills & Requirements

Must-have

  • Delivering excellent Customer Service
  • Working onboard Turbostar trains
  • Shift work including weekends
  • Managing safety critical situations
  • Ticket checking and selling onboard
  • Communicating with customers individually and in groups
  • Living within 1 hour commute of Leicester Station

Nice-to-have

  • Calm and confident under pressure
  • Embracing diversity and inclusion
  • Ability to handle unexpected challenges
  • Team-oriented and customer-focused

Key Requirements

  • Safety critical medical
  • DBS check
  • Must live within 1 hour commute of Leicester Station
  • Ability to work shifts and weekends reliably

Work Rights

Safety critical medical and DBS check required

Tailored Resume

Cover Letter