Application Support Analyst - Officer

Citi Handlowy

Irving, Texas, United States
Base: $76,230.00 - $106,370.00; bonus/equity: disc...
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2-5 years of experience in apps support
Knowledge of problem management tools
Understanding of financial markets and products
** Citi Handlowy is seeking an Application Support Analyst - Officer in Irving, Texas, to provide technical and business support for users of Citi applications. The role involves problem-solving, communication with stakeholders, and technical documentation while ensuring high-quality support and compliance with regulations. **

Job Summary

  • The role involves providing technical and business support for users of Citi Applications while acting as a liaison between traders, technology groups, and vendors.
  • Candidates will be responsible for participating in disaster recovery testing, application releases, and performing post-release checkouts to ensure stability.
  • The position offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

** Citi Handlowy is seeking an Application Support Analyst - Officer in Irving, Texas, to provide technical and business support for users of Citi applications. The role involves problem-solving, communication with stakeholders, and technical documentation while ensuring high-quality support and compliance with regulations. **

Salary

Base: $76,230.00 - $106,370.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-5 years of experience in apps support
  • Knowledge of problem management tools
  • Understanding of financial markets and products
  • Ability to participate in disaster recovery testing
  • Experience with application release processes

Nice-to-have

  • Strong communication and diplomacy skills
  • Interest in standardization of procedures
  • Customer service and interpersonal skills
  • Ability to influence stakeholders effectively
  • Proactive approach to process improvements

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant work experience
  • Basic knowledge of apps support procedures

Work Rights

Not specified

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