Front Desk - Loyalty Member & Airline Crew Specialist - Full Time - Holiday Inn Dulles
B. F. Saul Company Hospitality Group
Sterling, US
Not specified; not specified; not specified
On-site
Front desk availability
Loyalty member engagement
Airline crew manifest processing
The Front Desk - Loyalty Member & Airline Crew Specialist position at B. F. Saul Company Hospitality Group is focused on providing exceptional customer service and support to loyalty program members and airline crews at the Holiday Inn Dulles. This full-time role requires on-site presence and involves addressing member requests, resolving account issues, and preparing for airline crew arrivals
Job Summary
This position serves as the on-site expert for loyalty and airline crew engagement in the hotel's front office.
The specialist ensures members receive their arrival requests, benefits, resolves account issues, and enhances overall loyalty satisfaction.
During scheduled hours, this position will be present at the front desk when crew arrives for an expedited check-in.
Matching Summary
Match Score: 85
The Front Desk - Loyalty Member & Airline Crew Specialist position at B. F. Saul Company Hospitality Group is focused on providing exceptional customer service and support to loyalty program members and airline crews at the Holiday Inn Dulles. This full-time role requires on-site presence and involves addressing member requests, resolving account issues, and preparing for airline crew arrivals.