Middle Office - Assistant Vice President

STATE STREET

Not specified; not specified; generous medical car...
Trade lifecycle management knowledge
Change request project planning
Sla adherence and monitoring
This role serves as the primary escalation point for internal and external clients within the Middle Office team

Job Summary

  • This role serves as the primary escalation point for internal and external clients within the Middle Office team.
  • The successful candidate will manage service delivery, change initiatives, and ensure strict adherence to SLAs while building strong client relationships.
  • State Street offers competitive benefits including flexible work programs, paid volunteer days, and comprehensive development opportunities.

Matching Summary

This role serves as the primary escalation point for internal and external clients within the Middle Office team.

Salary

Not specified; Not specified; Generous medical care, insurance, savings plans, and flexible work programs

Skills & Requirements

Must-have

  • Trade lifecycle management knowledge
  • Change request project planning
  • SLA adherence and monitoring
  • Client relationship management
  • Stakeholder communication skills

Nice-to-have

  • Strong influencing and negotiating skills
  • Ability to inspire teams
  • Process improvement mindset
  • Adaptability to diverse expectations
  • Conflict resolution abilities

Key Requirements

  • 8-10+ years of experience in client service excellence
  • Degree in finance, business, technology or equivalent
  • Project Management expertise required

Work Rights

Not specified

Tailored Resume

Cover Letter