Customer Success Manager, Construction

AUTODESK CONSTRUCTION CLOUD

USA
Base: $75,600 - $135,520; bonus/equity: annual cas...
Fully remote
5+ years b2b customer facing experience
Experience with aec industry workflows
Ability to travel up to 25%
The Customer Success Manager position at Autodesk Construction Cloud focuses on partnering with construction customers to maximize the value of Autodesk's cloud solutions. The role involves engaging with clients through success planning, driving product adoption, and ensuring overall customer satisfaction while maintaining a strong emphasis on relationship building

Job Summary

  • The role involves partnering with general contractors and subcontractors to unlock value from Autodesk cloud solutions like Forma.
  • You will conduct collaborative success planning engagements to align customer strategic initiatives with desired business outcomes.
  • Autodesk offers a comprehensive benefits package including health, financial benefits, and time away to support employee well-being.

Matching Summary

Match Score: 85

The Customer Success Manager position at Autodesk Construction Cloud focuses on partnering with construction customers to maximize the value of Autodesk's cloud solutions. The role involves engaging with clients through success planning, driving product adoption, and ensuring overall customer satisfaction while maintaining a strong emphasis on relationship building.

Salary

Base: $75,600 - $135,520; Bonus/Equity: Annual cash bonuses, commissions, stock grants; Benefits: Health, financial, wellness programs

Skills & Requirements

Must-have

  • 5+ years B2B customer facing experience
  • Experience with AEC industry workflows
  • Ability to travel up to 25%
  • Strategic success planning engagement skills
  • Proficiency in interpreting usage and health data

Nice-to-have

  • Intellectual curiosity for competitive landscape
  • Resilience evolving priorities
  • Executive presence and communication skills
  • Passion for solving customer problems
  • Ability to build scalable processes

Key Requirements

  • 4-year degree or equivalent experience
  • 5+ years in Customer Success or Account Management
  • Capacity to learn complex AEC industry dynamics

Work Rights

Not specified

Tailored Resume

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